I followed the loading instructions and am still not seeing the product I selected. What do I do?
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The file may have loaded improperly. Go to the project browser and locate the family with the issue. Expand the family. You may see two product files--“Default Model - Use Type Catalog (.txt) (see instructions)”, and the product you selected. Highlight the default model, right-click and delete. The other file should be the product you selected.
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